Terms of Use

These Terms govern access to and use of the QP AIR COURIER website. By browsing this website, you agree to the conditions below.

1. Purpose of the website

This website presents QP AIR COURIER's services and provides channels for requesting quotes, requesting pickups, tracking shipments, customer service, ombudsman contact and satisfaction surveys.

The information published here is for information purposes only and does not, in itself, constitute a binding commercial offer. Quotes and deadlines are formally confirmed by our team.

2. Appropriate use

The user agrees to:

• provide true, complete and up-to-date information in the forms;
• not use the website for unlawful purposes or purposes that infringe third-party rights;
• not attempt to access restricted areas, systems or data without authorization;
• not carry out actions that compromise the security, availability or operation of the website.

3. Transport restrictions

QP AIR COURIER does not accept the transport of weapons and/or ammunition, narcotics, drugs and/or other goods whose import or export is suspended or prohibited, or that infringe intellectual property rights.

The sender is responsible for the accuracy of the declared content description and for compliance with the applicable legal restrictions, as detailed on the Important Information page.

4. Tracking

The tracking service is offered as a convenience for monitoring shipments. Information is updated according to operational records and may lag behind the actual event. In the event of a discrepancy, the company's internal records and the transport documentation prevail.

5. Intellectual property

The content of this website — texts, trademarks, logos, images and layout — belongs to QP AIR COURIER or its licensors, and reproduction in whole or in part is prohibited without prior written authorization.

6. External links

The website may contain links to third-party pages. QP AIR COURIER is not responsible for the content, privacy practices or availability of those sites.

7. Availability

We strive to keep the website available, but it may be temporarily unavailable due to maintenance, updates or factors beyond our control.

8. Data protection

The processing of personal data carried out through this website is described in the Privacy Policy.

9. Changes

These Terms may be changed at any time. The version in force will always be published on this page.

10. Jurisdiction

The courts of the Judicial District of Rio de Janeiro/RJ, Brazil, are elected to settle any matters arising from these Terms, waiving any other, however privileged it may be.